Emergency guidance
Passenger trapped in a lift: what to do safely
A calm, safety-first checklist for a passenger trapped in a lift: how to call for help, what details to share and which actions to avoid.
Read the guidePractical lift guidance
Lift safety blog and practical guides
Clear, safety-first answers for residents, housing societies and facility teams dealing with lift emergencies, maintenance decisions and recurring faults.
These guides provide general information. Site-specific work should be assessed by appropriate lift professionals and current local requirements should be confirmed with the responsible authority.
Latest guides
Useful answers for real building situations
Each guide focuses on a question people actually ask before a rescue call, maintenance review, repair decision or modernization project.
AMC planning
Lift AMC checklist for housing societies
A practical lift AMC checklist for housing societies covering scope, exclusions, records, breakdown handling, parts and statutory responsibilities.
Read the guideBreakdown prevention
Lift breakdown warning signs building teams should record
Recognise practical lift breakdown warning signs such as door faults, poor levelling, unusual noise, repeated trips and inconsistent travel.
Read the guideAMC planning
Comprehensive vs non-comprehensive lift AMC
Compare comprehensive and non-comprehensive lift AMC scope, parts, exclusions, budgeting and records before selecting a maintenance contract.
Read the guideModernization planning
Lift modernization or repair: how to decide
Decide when recurring lift problems may need targeted repair or a modernization assessment using downtime, parts, safety and performance evidence.
Read the guideNeed help with a specific lift?
Articles cannot diagnose a lift remotely. Share the building location, lift status, visible symptoms and whether passengers are trapped so the request can be assessed.
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