Delhi NCR metro service area

Contact Lift Rakshak

Use phone, WhatsApp or email to contact Lift Rakshak for lift repair, passenger rescue coordination, AMC, preventive maintenance, modernization or installation assistance across the Delhi NCR metro service area.

Safety-critical calls are prioritized, but attendance depends on traffic, practical availability, site access and the reported fault.

For trapped-passenger or urgent breakdown calls

  • Share the building name, city or locality, tower or block and nearest entry gate.
  • Share the lift position if known and whether passengers are trapped.
  • Describe the visible fault, such as door issue, levelling problem, controller error or complete stoppage.
  • Do not force lift doors open or bypass safety systems while waiting for appropriate lift support.

Contact questions

Is there a public walk-in office?

No public walk-in office address is claimed on the website. Calls, WhatsApp and email are the published contact channels.

Can I request a fixed price before inspection?

No. Repair, AMC, modernization and installation scope depends on lift condition, access, parts, inspection findings and written confirmation.

What should I send on WhatsApp?

Send only the details needed to understand the request: city or locality, building type, lift symptoms, urgency and trapped-passenger status if applicable.

Contact

Need lift-service support now?

Call or WhatsApp with the location, lift status and urgency. For safety-critical situations, avoid forced-door action and contact appropriate lift support.